Email Monitoring

What is arriving in the mailbox, what AIR made of it, whether polling is healthy right now, and the queue that turns each email into work.

Email Setup
Reading the listener…
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Needs Your Decision
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Emails Today
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Tickets Created Today
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Quarantined
No customer match, last 7 days
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Bounces & Failures
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Received Email What AIR Did Action
Loading the intake log…

No mail in this window

Nothing has arrived for this tenant in the period you are looking at.

Blocked Email

The safety filter blocked this email. AIR will not build what it asks for, and it told the customer the request will not be processed. If it should be done, your team builds it by hand.
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Waiting
Queued for a worker
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Held
The provider is refusing; released on its own
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Processing
Avg run (24 h) —
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Dead-Letter
Retry re-queues with attempts reset
Oldest Queued Queued Mode
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Avg wait (24 h) —

Cancel Jobs

    A cancelled job is never run, and a cancelled dead-lettered job cannot be retried. Its history is kept.

    Job History 0 jobs

    JobTicketSubjectStatusSource AttemptsCreatedCompletedLast Error

    No queue entries

    Every ingested email becomes a job and appears here.

    Every email AIR tried to send for this tenant: replies, acknowledgements, approval requests and alerts. Sent means the mail server accepted it; Bounced means a delivery failure notice came back for it.

    Time Type To Subject Status Error

    No Outgoing Emails

    Every email AIR sends, or fails to send, appears here.